Comments for System Status http://status.hosting-platform.com Wed, 05 Jan 2011 21:49:49 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Packet Loss by admin http://status.hosting-platform.com/2011/01/02/packet-loss/comment-page-1/#comment-2670 admin Wed, 05 Jan 2011 21:49:49 +0000 http://78.31.111.50/?p=64#comment-2670 Our upstream provider has confirmed the packet loss issue arose due to a sustained DDOS attack against another customer. Due to the distributed nature it took the operations team some time to isolate the traffic and restore normal service. Once again please accept our apologies for any incovenience caused. Our upstream provider has confirmed the packet loss issue arose due to a sustained DDOS attack against another customer. Due to the distributed nature it took the operations team some time to isolate the traffic and restore normal service.

Once again please accept our apologies for any incovenience caused.

]]> Comment on Packet Loss by admin http://status.hosting-platform.com/2011/01/02/packet-loss/comment-page-1/#comment-2659 admin Sun, 02 Jan 2011 09:18:39 +0000 http://78.31.111.50/?p=64#comment-2659 Our monitoring has identified the issue has now been resolved. We have been in contact with our upstream network provider throughout the incident and they advise their systems team will provide a full impact report once they have completed their analysis. We will post a summary as soon as we receive the report (24-48 hours). Our off-network DNS and Mail facilitiesd ensured that your domain name resolved reliability throughout and inbound mail would be queued for delivery if direct delivery was not possible. Please accept our sincere apologies for any inconvenience caused by this intermittent issue. Our monitoring has identified the issue has now been resolved. We have been in contact with our upstream network provider throughout the incident and they advise their systems team will provide a full impact report once they have completed their analysis. We will post a summary as soon as we receive the report (24-48 hours).

Our off-network DNS and Mail facilitiesd ensured that your domain name resolved reliability throughout and inbound mail would be queued for delivery if direct delivery was not possible.

Please accept our sincere apologies for any inconvenience caused by this intermittent issue.

]]> Comment on Connectivity issue to some locations by admin http://status.hosting-platform.com/2010/10/06/connectivity-issue-to-some-locations/comment-page-1/#comment-2629 admin Wed, 06 Oct 2010 18:12:47 +0000 http://78.31.111.50/?p=57#comment-2629 The issue occured for around 1 hour this morning beween 04:00 and 05:00 (GMT+1). Our upstream has advised that the issue occured to do an issue within their MPLS Core. We will provide more details once they issue an incident report. The issue occured for around 1 hour this morning beween 04:00 and 05:00 (GMT+1). Our upstream has advised that the issue occured to do an issue within their MPLS Core. We will provide more details once they issue an incident report.

]]> Comment on Generator Test (2010-09-11) by admin http://status.hosting-platform.com/2010/09/10/generator-test/comment-page-1/#comment-2622 admin Sat, 11 Sep 2010 10:07:25 +0000 http://78.31.111.50/?p=52#comment-2622 The test has been completed succesfully without any disruption to service. The test has been completed succesfully without any disruption to service.

]]> Comment on System Outage by HelpDesk http://status.hosting-platform.com/2010/03/13/system-outage/comment-page-1/#comment-2600 HelpDesk Sun, 14 Mar 2010 21:33:41 +0000 http://status.yorknetworks.com/?p=45#comment-2600 We are currently awaiting detailed feedback from the data centre engineering team and will post a summary of the information as soon as we receive it. We are currently awaiting detailed feedback from the data centre engineering team and will post a summary of the information as soon as we receive it.

]]> Comment on Connectivity Issue from some locations by HelpDesk http://status.hosting-platform.com/2009/04/25/connectivity-issue-from-some-locations/comment-page-1/#comment-2599 HelpDesk Mon, 27 Apr 2009 20:12:33 +0000 http://status.yorknetworks.com/?p=39#comment-2599 Normal service was resumed at approximately 13:00, we are liasing with our upstream provider to ensure the issue does not reoccur. Normal service was resumed at approximately 13:00, we are liasing with our upstream provider to ensure the issue does not reoccur.

]]> Comment on Mail Server Migration by HelpDesk http://status.hosting-platform.com/2008/06/27/mail-server-migration/comment-page-1/#comment-2597 HelpDesk Sat, 28 Jun 2008 23:15:15 +0000 http://status.yorknetworks.com/?p=33#comment-2597 The migration has been completed succesfully with downtime of less than 30 minutes. The migration has been completed succesfully with downtime of less than 30 minutes.

]]> Comment on Mail system connectivity by HelpDesk http://status.hosting-platform.com/2007/09/21/mail-system-connectivity/comment-page-1/#comment-2596 HelpDesk Fri, 21 Sep 2007 18:30:01 +0000 http://status.yorknetworks.com/?p=29#comment-2596 The issue has been resolved in conjunction with Dell support. The issue was isolated to the network card drivers, this was strange as we had not changed the drivers on the servers in the new mail farm. After upgrading the NIC drivers on each server it returned stability. All email services are now working normally. The issue has been resolved in conjunction with Dell support. The issue was isolated to the network card drivers, this was strange as we had not changed the drivers on the servers in the new mail farm. After upgrading the NIC drivers on each server it returned stability.

All email services are now working normally.

]]> Comment on Planned DataCentre Power Works (downtime) by HelpDesk http://status.hosting-platform.com/2007/06/12/planned-datacentre-power-works-downtime/comment-page-1/#comment-2595 HelpDesk Thu, 14 Jun 2007 05:38:57 +0000 http://status.yorknetworks.com/?p=26#comment-2595 All systems are now fully operation as of 6:38am All systems are now fully operation as of 6:38am

]]> Comment on Planned DataCentre Power Works (downtime) by HelpDesk http://status.hosting-platform.com/2007/06/12/planned-datacentre-power-works-downtime/comment-page-1/#comment-2594 HelpDesk Thu, 14 Jun 2007 05:31:13 +0000 http://status.yorknetworks.com/?p=26#comment-2594 All email services and most web services are back online. However, we are currently investigating an issue affecting a small number of servers coming back online. All email services and most web services are back online. However, we are currently investigating an issue affecting a small number of servers coming back online.

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