Archive for the ‘Unplanned’ Category

Switch

Tuesday, June 12th, 2007

We experienced an issue with a switch early this afternoon that impacted upon the ability to access certain mail servers, webservers and the control panel server. This issue was resolved within 45 minutes and has now been running without issue.

SMTP

Friday, November 24th, 2006

We experienced an issue with the SMTP anti-virus, anti-spam filtering sub-system for the past 20 minutes. The issue has now resolved, all mail sending is now possible

Control Panel

Wednesday, August 9th, 2006

Access to the control panel has been problematic this afternoon, resulting in an error message being displayed instead of the normal logon prompt. This issue has now been resolved.

Saturn Stability Issue

Friday, July 7th, 2006

We are currently experiencing stability issues with the server SATURN. Customers may experience difficulty accessing some websites and MySQL databases. An engineer is en-route to the data centre.

Power issues

Wednesday, July 5th, 2006

We are experiencing power issues within the data centre, this is impacting primarily on email. We are working to resolve the problem as soon as possible.