Archive for the ‘News’ Category

Web Server Maintenance

Monday, April 14th, 2008

We will be completing a period of maintenance on a selection of our webservers between 13:00 and 17:00 today. This will result in a short period of downtime for each server within this window, it is estimated to be no longer than 15 minutes.

Server Patching

Wednesday, February 13th, 2008

We will be performing routine server patching until 06:00 this morning. During this period you may experience a short period (circa 5 minutes) where you cannot access your website or email. Please accept our apologies for any inconvenienced caused by this important work.

Mail system connectivity

Friday, September 21st, 2007

We are currently experiencing intermittent connectivity to mail serivces including SMTP, POP3, IMAP and webmail services delivered via the ‘new’ platform. We are working to resolve this issue as quickly as possible.

No mail will be lost as a result of this issue, it will instead be stored on our offsite secondary Mail server.

External Connectivity ‘at risk’ 08:00 - 08:15 (24/6/2007)

Saturday, June 23rd, 2007

We have been by our upstream provider that work being conducted on their network may result in a short loss of connectivity between 08:00 and 08:15 BST tomorrow (24/6/2007). They advise us that this essential work should result in a loss lasting no more than a few minutes within this timeframe.

Website Migration

Sunday, June 17th, 2007

We are currently migrating the few remaining websites from our legacy platform to the new platform. If your website is inaccessible please try again in a few hours.