We will be server patching this evening which will result in web/email/ftp services being temporarily unavailable for a period of approximately 10 minutes each. Please accept our apologies for inconvenienced caused by this essential, routine work.
We are currently experiencing intermittent connectivity to mail serivces including SMTP, POP3, IMAP and webmail services delivered via the ‘new’ platform. We are working to resolve this issue as quickly as possible.
No mail will be lost as a result of this issue, it will instead be stored on our offsite secondary Mail server.
We have been by our upstream provider that work being conducted on their network may result in a short loss of connectivity between 08:00 and 08:15 BST tomorrow (24/6/2007). They advise us that this essential work should result in a loss lasting no more than a few minutes within this timeframe.
We are currently migrating the few remaining websites from our legacy platform to the new platform. If your website is inaccessible please try again in a few hours.
Remedial electrical work needs to be conducted to ensure the ongoing safety and reliability of our systems including the replacement and testing of upstream MCCB’s on the electrical system which have previously incorrectly tripped.
This work is scheduled to take place within a one hour maintenance window between 05:00 and 05:59 on Thursday, 14th June 2007. We expect one short disruption to the power supply lasting up-to 30 minutes.
All servers will be shutdown at 05:00 in preparation for the work and should be back online by 06:00. During this normal services will be inaccessible. Inbound mail will be queued on our ‘off network’ backup MX.
The Status Website (http://status.yorknetworks.com) will be visible throughout the maintenance/downtime window.
We experienced an issue with a switch early this afternoon that impacted upon the ability to access certain mail servers, webservers and the control panel server. This issue was resolved within 45 minutes and has now been running without issue.
We will be upgrading all web servers today with additional RAM. The work will be conducted between 11:30 and 14:30, which will result in a period of downtime of approximately 10 minutes per server.
We are patching our web servers with immediate effect due to a number of urgent patches released by Microsoft. Access to your website may be interrupted for around 15 minutes during the next 2 hour patching window.
Due to a number of urgent security patches it has become necessary to update the mail system. This will result in a short period of downtime, of approximately 10 minutes lasting until 07:15.
Our telecoms supplier has advised us of an issue that may have resulted in engaged tones being received when calling. They have now advised that they have resolved the underlying problem. Please accept our apologies for any inconvenience.