System Status

We will be migrating all web servers between IP ranges on Monday 7th July 2008. This will result in a period of downtime of approximately 4 hours when you will be unable to access your website. During this scheduled maintenance anyone visiting your website will see a generic ‘website unavailable due to essential maintenance’ page.

This work specifically impacts upon Websites, all other services we provide including email will not be impacted by this work.

If you experience difficulties accessing your website for longer than 4 hours please ensure that you restart your Broadband router and computer to ensure that you are not using cached DNS records.

The migration outage will occur in the window 09:00 to 13:00 on Monday 7th July 2008.

We will be migrating mail servers between IP ranges this weekend. This will result in a period of downtime of approximately 1 hour when you will be unable to send or receive email. During this scheduled downtime inbound mail will be queued on our secondary MX servers.

If you experience difficulties accessing your email for longer than 1 hour please ensure that you restart your Broadband router and computer to ensure that you are not using cached DNS records.

Please note this does not impact customers that use our inbound and outbound mail hosting packages (eg. where we deliver mail direct to your mail server).

The migration outage will occur in the window 22:00 28/06/2008 to 02:00 29/06/2008.

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We will be completing a period of maintenance on a selection of our webservers between 13:00 and 17:00 today. This will result in a short period of downtime for each server within this window, it is estimated to be no longer than 15 minutes.

We will be performing routine server patching until 06:00 this morning. During this period you may experience a short period (circa 5 minutes) where you cannot access your website or email. Please accept our apologies for any inconvenienced caused by this important work.

We will be server patching this evening which will result in web/email/ftp services being temporarily unavailable for a period of approximately 10 minutes each. Please accept our apologies for inconvenienced caused by this essential, routine work.